Metrics

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As the LehighLean program expands university-wide, we’ll be tracking and sharing the key data metrics. 

Program Metrics

  • Number of projects completed
  • Number of projects completed by department and/or college
  • Number of staff/faculty trained in LehighLean principles
  • Number of staff/faculty that participated in a project

As of December 2023:

  • 135 employees from 36 departments have participated in 8 quarterly Lean training workshops and 18 completed Lean projects.
  • Completed projects have addressed a wide range of topics, including the Mold Remediation Process, implementation of a campus-wide eSignature signature system (just in time for Covid-19 virtual environment), improving the HR hiring Approval Process, and the Payroll Cycle Process, to name a few. 

Project-Specific Metrics Examples

  • Lead time (total start-to-finish process time)
  • Volume of work
  • Number of process steps
  • Number of approvals/handoffs
  • Cost / Savings (cost avoidance, cost reduction)